As a company that specializes in security products, we take protecting your online security very seriously. In addition to being the best place to purchase home security products, we are dedicated to ensuring that The Home Security Superstore is a safe place for your online shopping. Our commitment to maintaining the integrity of our site is evidenced in our top tier security certifications and practices. We insist on unparalleled security through cutting edge data encryption and regularly assessed compliance with PCI standards. Working with our partners, we've made The Home Security Superstore the safest place to purchase your personal and business security devices.
SSL Certification
Knowledgable customers know that while many companies like to talk about their site security, there are often holes in their systems. It seems like we're constantly hearing about large companies losing credit card data to hackers. Well we've made sure that this is can never happen with our site, because WE DO NOT CAPTURE OR STORE your credit card data.
When you enter the checkout process on our site, you may notice that your browser's address bar turns to green. This assures you that your transaction is being protected with the highest encryption standard available. For state of the art encryption, we use the GoDaddy Premium Secure Sockets Layer (SSL) Server Certificate with Extended Validation (EV). Having the EV certification triggers web browsers to change their address bar to green and to display our company's name. Our GoDaddy SSL is based on virtually unbreakable high security 256-bit encryption with a 2048 byte key. GoDaddy does not rely on a third party for their Public Key Infrastructure. In fact, their Certificate Authority owns its Trusted Root. This provides cutting edge protection for our transaction processing. This may all sound very high tech, however the important thing to know in all of this is that your transactions with us are fully protected.
Click on the GoDaddy emblem to verify our security status:
So what makes an EV SSL certificate different than other SSL certificates? Extended Validation is the highest level of SSL Certification available. To obtain the EV Certification, we went through an extensive verification process of both the integrity of our site and the validity of our business. Most SSL certificates are basic certificates and don't involve any background checks. If you can pay $25, you can get a basic certificate. These basic certificates do nothing except provide an encryption key for transaction processing. While that's helpful, it doesn't provide any assurance about who you're actually doing business with. When you see the green bar in your browser, you know that the company you're dealing with is a real business and that we've been thoroughly vetted. By choosing the most rigorous certification process, we've spared no expense to provide you with the confidence to shop here safely.
PCI Compliance
Your credit card information is safe with us because we don't store it. Once the transaction is processed, your credit card information is not kept. The Home Security Store security practices are fully PCI Compliant. PCI Compliance means we meet the high security standards set forth by the Payment Card Industry. The PCI Standard is supported by all payment card brands including Visa, Mastercard, Discover, and American Express, so you can feel certain that our level of security is directly approved by your credit card company.
In meeting PCI Standards, our online data systems are password secured. Our servers are completely firewalled and have full anti-virus protection. We also run full system scans of our servers daily, and we use the very best in state-of-the-art encryption technology to protect your online transactions. And since we never store your credit card information on our servers, there's no way that hackers will ever get access to stored credit card data off our site. There's just nothing there for them to get.
In addition to implementing best practices in the management of our hardware and software, we also use HackerTarget scanning technologies to make sure that our site is always safe from hacker attacks. HackerTarget is the leading Internet portal for open source based security vulnerability assessments. Their scans include the NMap Port Scan, the Nikto Web Scan, the OpenVAS Scan, the Online Domain Scan, and both SQLiX and Sqlmap SQL injection testing. By using these various scans, we ensure that our site is always safe for to do business with us.
Click on the HackerTarget emblem for more details:
LAST SCAN: MAY 26 2013
We're very proud that we've gone to such great lengths to make sure your security is fully protected. After all, isn't that why you're here in the first place?
Low price guarantee! We offer the best price and largest selection of quality home security systems including easy to install wireless security alarm systems and security camera systems. In addition, we provide a broad range of self-defense products such as stun guns including models identical to those used by police and other law enforcement agents.
Look to The Home Security Superstore as your one-stop resource for all your home security and self defense needs. We offer a wide variety of do it yourself home security camera systems and home security solutions in addition to our extended line of self-defense stun guns, TASER®, and stun batons. We carry a wide range of home security choices from the most basic, inexpensive self-defense pepper spray, to complete home security surveillance systems. Let us provide you with the home security expertise you require, at a price you and your family can afford.
We offer the best home security products with a low price guarantee, and our service commitments to you are second to none. In addition to flat rate shipping, many of our home security products ship to you free! All orders over $100, not only ship free but also ship same day. We offer a 90-Day Money Back Guarantee and an industry best 12-Month Warranty so that you are a happy customer that returns to us as your future home security needs change. Free Technical Support is available for every product we sell so, don't ever hesitate to call us toll-free and ask for our assistance. Low prices with the highest customer service, that's what we are all about.
DISCLAIMER, RELEASE, ASSUMPTION OF RISK, WAIVER OF LIABILITY AND INDEMNITY AGREEMENT
Velocity Products, Inc. DBA The Home Security Superstore is not responsible for any physical harm or damage from the use or misuse of any of our products.
By purchasing any product from us you understand that The Home Security Superstore does not warrant that you may legally purchase, possess, or carry these products according to any state or local laws. You also acknowledge that you have determined their legality before purchasing and that you are an adult of at least 18 years of age and under no legal disability.
By purchasing any product from The Home Security Superstore, the buyer warrants that he/she is in compliance with all applicable federal, state and local laws and regulations regarding the purchase, ownership and use of the item. The buyer expressly agrees to indemnify and hold harmless The Home Security Superstore for all claims resulting directly or indirectly from the purchase, ownership and use of the item in compliance or violation of federal state and local laws or regulations.
Please check local laws before ordering any of our products.
90 DAY RETURN POLICY
Our number one goal is to make you a happy returning customer! Feel free to return any item that you are not thrilled to own. To return an item, please call us toll free at 1-800-490-9471 to secure a Return Authorization (RA) number. All RA requests must be made within 90 days post item delivery. Before a credit is issued, the item must be returned and received by us. We do not refund shipping costs, or refund the cost of your return shipping. If your item is received in brand new condition and has not been used, we will refund 100% of your item cost. Items returned in used condition or with packaging that cannot be resealed are subject to a 30% restocking fee. All returned items must in original packaging and include all components in good working order. Products not meeting these terms are subject to no refund.
The following products types are subject to a 30% restocking fee even if returned in new saleable condition: Tasers, metal detectors, spy cameras, spy camera detectors, GPS tracking, and bug detectors. Unfortunately some buyers purchase these items with the intent of returning them after they gain the usefulness these products provide.
1-3 YEAR WARRANTY
The Home Security Superstore offers a limited warranty for 3 YEARS ON MOST PRODUCTS.
Some products have manufacturer's warranties that are much longer. Products with expiration dates, like pepper spray, have a warranty that is governed by the expiration date.
Unless otherwise specified on our product details page, The Home Security Superstore (Velocity Products, Inc) will repair its products with new or rebuilt parts, free of charge, in the U.S.A. for 3 years from the date of original purchase in the event of a defect in materials or workmanship. Product must be shipped back to The Home Security Superstore for repair in original packing. Shipping charges for all returns are at the expense of the customer. This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty performance is rendered. We email all customers an invoice and this is sufficient documentation to submit for warranty coverage.
This warranty only covers failures due to defects in materials or workmanship, which occur during normal use. It does not cover damage which occurs in shipment (covered separately) or failures which are caused by products not supplied by The Home Security Superstore or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification, or commercial use of the product, or service by anyone other than The Home Security Superstore, or damage that is attributable to acts of God.
Limits and Exclusions
There are no express warranties except as listed above.
THE HOME SECURITY SUPERSTORE® SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
Some states do not allow the exclusion or limitations of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
Batteries, pepper spray and other disposable items with usage expectancy potentially below 3 years are excluded. If you have doubt regarding an item you are interested in regarding warranty, please contact us at 1-800-490-9471.
What forms of payment do you accept?
We accept the following types of payment:
Visa
MasterCard
Discover
American Express
PayPal
Google Checkout
Personal Check (held for 10 business days prior to shipment)
Money Order
How to submit a Purchase Order
We extend Net 30 day terms to institutions submitting a Purchase Order. Simply select Purchase Order during Checkout, and fax your order reciept with your Purchase Order to (770) 777-9035.
90 Day Return Policy
The Home Security Superstore wants you back as a happy customer time and time again as your home security needs change. That's why we offer the best money back guarantee in the security products industry and make any return you have simple.
If you are less than thrilled with any of our products within 90 days from the receipt of your items please call us toll free at 1-800-490-9471 to secure a Return Authorization (RA) number. All returns must have a Return Authorization (RA) number. When you are issued a Return Authorization (RA) number you will receive an email with easy return instructions.
No restocking fee is charged if the items are returned in perfect condition. Shipping charges are non refundable.
A 30% restocking fee is charged for the following items:
Taser® (stun guns require no restocking fee)
Metal Detectors
Spy Cameras
Spy Camera Detectors
Bug Detectors
GPS Tracking
Unfortunately past experience has shown some people purchase these products fully intending to return them once the benefit they deliver is attained.
The Home Security Superstore Velocity Products Inc 11350 Old Roswell Road Suite 1400 Alpharetta, GA 30009 1-800-490-9471
The Home Security Superstore offers a limited warranty for 3 YEARS ON MOST OF OUR PRODUCTS.
Some products have manufacturer's warranties that are much longer. Products with expiration dates, like pepper spray, have a warranty that is governed by the expiration date.
Unless otherwise specified on our product details page, The Home Security Superstore (Velocity Products, Inc) will repair its products with new or rebuilt parts, free of charge, in the U.S.A. for 3 years from the date of original purchase in the event of a defect in materials or workmanship. The product must be shipped back to The Home Security Superstore for repair in original packing. Shipping charges for all returns are at the expense of the customer. This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty performance is rendered. We email all customers an invoice and this is sufficient documentation to submit for warranty coverage.
This warranty only covers failures due to defects in materials or workmanship, which occur during normal use. It does not cover damage which occurs in shipment (covered separately) or failures which are caused by products not supplied by The Home Security Superstore or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification, or commercial use of the product, or service by anyone other than The Home Security Superstore, or damage that is attributable to acts of God.
Limits and Exclusions
There are no express warranties except as listed above.
THE HOME SECURITY SUPERSTORE® SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
Some states do not allow the exclusion or limitations of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
Batteries, pepper spray and other disposable items with usage expectancy potentially below 3 years are excluded. If you have doubt regarding an item you are interested in regarding warranty, please contact us at 1-800-490-9471.
Free Shipping & Same Day Shipping On All Orders Over $100
The Home Security Superstore offers the best shipping rates available and will beat any competitor!
If you order $100 or more of product, you not only get free shipping, we will ship your order the same day.
To qualify for same day shipping, your order must be placed and received no later than 12PM EST. Any order not received by 12PM EST will ship the next business day.
We do not ship Saturday or Sunday.
Free Pepper Spray For Every $100 You Spend
The Home Security Superstore believes in stretching your hard earned dollar as far as possible!
For every $100 you spend, excluding purchase orders, we place a free pepper spray unit in your shopping cart and ship it with your order (a minimum of a $4.95 value per $100).
No limit. If you order $500 worth of product, you get 5 free pepper spray units.
For states that prohibit pepper spray, we offer other selections at checkout of equal value. The states that prohibit pepper spray are:
Hawaii Massachusetts Michigan New York Wisconsin
We reserve the right to select which free pepper spray product is shipped.
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Contact Us
The Home Security Superstore Velocity Products, Inc. 11350 Old Roswell Road Suite 1400 Alpharetta, GA 30009 Office Hours: M-F, 9-5 EST
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